The data are not shown on this product

Support and feedback for InteraMind's trigger emails solution for VirtueMart

Moderators: presman, tzvi, harelguy

The data are not shown on this product

Postby web11 » Sat Feb 14, 2015 8:18 pm

Hello!

I used to:
- joomla 3.3.6
- virtuemart 3.0.4
- Email Manager Plus 1.1.0

In a test email information on this product is present.
But if I place orders on the website, the letter is no information about the product.

In [ORDER_ITEMS_INFO] empty.
for the buyer and administrator

please help me.

sorry for my english )
web11
 
Posts: 2
Joined: Sat Feb 14, 2015 8:16 pm

Re: The data are not shown on this product

Postby tzvi » Sat Feb 14, 2015 10:21 pm

Hello web11,

Can you please open a support ticket at http://support.interamind.com/?
Please add to the ticket super admin credentials to your Joomla and I will take a look.

Cheers,
Tzvika Ziv
InteraMind team
tzvi
 
Posts: 104
Joined: Wed Jun 03, 2009 3:12 pm

Re: The data are not shown on this product

Postby web11 » Sat Feb 14, 2015 10:24 pm

thank you
I created Ticket #818198
web11
 
Posts: 2
Joined: Sat Feb 14, 2015 8:16 pm

Re: The data are not shown on this product

Postby popseven » Wed Jul 22, 2015 12:26 am

Hello Support
i got the same error with missing the [ORDER_ITEMS_INFO] tag in the vm mails. Did you found a solution.
thanks
popseven
 
Posts: 2
Joined: Tue Apr 14, 2015 6:40 pm

Re: The data are not shown on this product

Postby tzvi » Wed Jul 22, 2015 6:50 am

Hi,

Please make sure that order confirmation emails are not disabled in Email Manager configuration, so the VM default email is actually sent.
If the problem continues, please open support ticket with admin credential and we will take a look.

Cheers,
Tzvika Ziv
InteraMind team
tzvi
 
Posts: 104
Joined: Wed Jun 03, 2009 3:12 pm

Re: The data are not shown on this product

Postby popseven » Wed Jul 29, 2015 2:07 pm

Dear Support,
since a week i tried to get a solution for my Emails Manager Pro and the bug in my constelation. But i get no response it seems that your are disappeared and only your website stays back.
What is going on with "Interamind" - did you canceled your business. I got a lot of support Problemes sinnce i bought your tool. So if i get no response i tried to get my money back. I'm not happy with you and as i want my money back at the first timme for a view weeks i had heared on my heart that was no good business partner and they has a strange business philosophie and view of their clients.
I spend a lot of time for nothing and this is not right. So if i get no result the internet will be informed of this and what you are doing.
Greatings
popseven
 
Posts: 2
Joined: Tue Apr 14, 2015 6:40 pm


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